Healthcare Matters (2002 – current)
Lectures about health insurance are exceedingly complicated and inherently boring. But when you ask groups to negotiate and collaborate on policy decisions, this activity improves their understanding of healthcare and appreciation for the collective wisdom that emerges. This is not boring; it is stimulating in ways that surprise people and helps to connect them to real world situations.
CHCD has been using CHAT® for interactive group discussions since 2002. While most of this work has been project-specific – to help address current healthcare policy dilemmas on what health plans should cover – we learned quickly that this process does more than answer research questions. It helps individuals think about healthcare policy from a different perspective – as citizens grappling with competing priorities and disparate values.
For that reason, we have been using CHAT for three distinct purposes:
1. Educating healthcare and community leaders.
In academic settings, CHAT is an effective process for understanding the dilemmas of allocating communal resources; learning the relative costs of coverage components; and appreciating how societal values influence individuals’ judgments of what is essential and what is not.
2. Creating the next generation health plan.
Businesses, public sector entities and communities may be seeking new models of healthcare coverage in an environment of diminishing resources and the need to deliver value-based, high-quality care. Leaders should start by learning from their constituents. CHCD can create a customized version of CHAT, responding to the interests and circumstances of sponsoring organizations.
Leadership trainings, conferences, and board retreats seek activities that are engaging, highly interactive and educational. For health and non-health organizations alike, this two-hour group session will have participants responding as one Society of Actuaries member did, "Easily the best session I have ever attended at an SOA meeting." Click here to see the types of groups that have benefited from CHAT as a team-building exercise.
Contact CHCD for more information on bringing Healthcare Matters to your organization.